Grow with Ask Innovation
Chargement...
FAQ
What is the price of a conversational AI agent for customer service?
The price of a conversational AI agent depends on several factors: conversation volume, number of users, integrations, and level of customization. At Ask Innovation, our offers are tailored to your actual usage to ensure measurable ROI and a reduction in support costs of up to 60%.
What are the pricing models for AI chatbots?
Chatbot solutions rely on different pricing models, such as per-user billing, per-message volume, usage-based pricing (tokens/AI), or monthly subscription plans.
At Ask Innovation, we favor a hybrid, value-driven approach aligned with business outcomes, ensuring costs are directly correlated with operational gains.
At Ask Innovation, we favor a hybrid, value-driven approach aligned with business outcomes, ensuring costs are directly correlated with operational gains.
Are there any hidden costs in conversational AI solutions?
Yes, many solutions display a base price but often add extra costs for integration (CRM, WhatsApp, APIs), usage-based AI fees, or additional licenses.
Ask Innovation adopts a transparent approach, with a clear focus on the total cost of ownership (TCO).
Ask Innovation adopts a transparent approach, with a clear focus on the total cost of ownership (TCO).
Can I scale my plan as my business grows?
Yes. The platform is designed to scale with your business: you can increase volumes, add channels, or integrate new features without requiring a complete overhaul.
What does an Ask Innovation solution include?
The solution includes a multichannel conversational AI agent, customer request automation, a smart knowledge base, real-time analytics, and business integrations.
It enables the automation of up to 90% of recurring requests.
It enables the automation of up to 90% of recurring requests.
How is your AI different from a traditional chatbot?
Unlike traditional chatbots, Ask Innovation relies on the organization’s collective intelligence, contextual business data, and a hybrid approach combining AI with human intervention.
Result: accurate, personalized responses fully aligned with your brand.
Result: accurate, personalized responses fully aligned with your brand.
What concrete benefits can I expect?
Companies typically observe:
- Reduced support costs
- Improved first-contact resolution rate
- 24/7 availability
- Increased customer satisfaction
Conversational AI transforms customer support into a performance driver rather than a cost center.
- Reduced support costs
- Improved first-contact resolution rate
- 24/7 availability
- Increased customer satisfaction
Conversational AI transforms customer support into a performance driver rather than a cost center.
How long does it take to deploy an AI agent?
Deployment is carried out in 3 steps:
1. Needs assessment
2. Setup and training
3. Deployment and optimization
Go-live can be achieved in just a few days, depending on complexity.
1. Needs assessment
2. Setup and training
3. Deployment and optimization
Go-live can be achieved in just a few days, depending on complexity.
Does AI replace support teams?
No. It automates repetitive tasks and allows teams to focus on complex, high-value requests.
What integrations are possible?
The platform integrates with:
* CRM systems (Salesforce, HubSpot, etc.)
* Support tools (Chatwoot, Zendesk, etc.)
* Internal business systems
* APIs and databases
* CRM systems (Salesforce, HubSpot, etc.)
* Support tools (Chatwoot, Zendesk, etc.)
* Internal business systems
* APIs and databases
Can the AI be customized with our internal data?
Yes. The AI is powered by your documents, procedures, and historical data to deliver contextualized and reliable responses.
Is my data secure?
Yes. Data is hosted on GDPR-compliant infrastructure with:
- Advanced encryption
- Access control
- Audit trails
- Advanced encryption
- Access control
- Audit trails
Where is the data hosted?
The data is hosted on secure servers compliant with European standards (GDPR).
Can I maintain control over the AI’s responses?
Yes. You define:
- Knowledge sources
- Business rules
- Human validation steps
- Knowledge sources
- Business rules
- Human validation steps
